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1.Acceptance of Terms Through Use
By accessing, browsing and using the DigiUtopikA Nav Domain Website (Site), you acknowledge that you have read, understand and agree to all terms, conditions, privacy and warranty policies, and notices contained or referenced herein (the 'Terms of Use'). If you do not agree to these Terms of Use, please do not use the Site.
2.Accuracy of Information and Systems Disruptions
While DigiUtopikA Lda. makes every effort to ensure that all information on its Site is accurate and up-to-date, it makes no warranties or representations to this effect and assumes no liability or responsibility for any typographical errors or other omissions in the content of its Site.
Typographical Errors
In the event that a product is listed at an incorrect price due to a typographical error or error in pricing information from our suppliers, we shall have the right to refuse or cancel any orders based on the incorrect price whether or not the order has been confirmed.
Product Images / Specifications
Whilst we endeavour to ensure all images and specifications are correct at the time of publication, they do vary. As such we can accept no responsibility for incorrect images/information. If however you spot a mistake with an image or with a products specification please inform us via email on store@utopika.net.
3.Pricing
The prices are subject to changes without previous notice and all the products are sold depending on the availability. When the products are unavailable the seller will contact with the buyer so that he can choose between a reimbursement, a period of delay until we have it in existence or to choose an alternative product.
All the prices displayed at the sellers website are expressed in EUROS.
4.Taxes
All Prices are vat inclusive.
5.Payment Procedure
Cash (Only for Portugal): you will have to pay the amount of the order in cash at the moment of the delivery. This mode of payment is only available for Portugal. All the orders will not be sent until an operator has contacted by telephone with you to confirm the order. For that reason, is very important that you indicate in the order your telephone number.
Credit card: DigiUtopikA OS admits following cards:
VISA,
Mastercard,
Bank Transfer
PayPal
DigiUtopikA OS declines the responsibility in case of lack of credit in cards at the moment of the collection, in these cases the order will be annulled.
6.Delivery of Goods
Goods will be dispatched as soon as possible after your order has been received. We endeavour to fulfil all orders within 10 days however we will not be held liable if the order takes longer than this to fulfil. If speed of delivery is an important issue then you are advised to contact us first before placing the order. If we anticipate that we are not able to fulfil your order within 7 days then we will contact you on the telephone number you have given us.
PLEASE NOTE: There is a time limit for notification of claims in respect of you receiving goods in a damaged condition. Should this situation arise you must inform us within 7 days. You must retain any damaged packaging as it may need to be examined. If you do not notify us within this period then we shall not be liable for goods said to have been damaged on receipt.
7.Assurance
All products shipped by the seller travels with assurance.
In case of observing some anomality at the delivery moment please indicate it in the transport document next to the company/signature of the carrier and give an immediate warning to the seller.
In case of not establishing the opportune notification we will consider that the delivery has been correct.
8.Product Guarantees
All products supplied are covered by the terms and conditions of the Original Manufacturers Guarantee for a period of 12 months or longer if relevant, this is in addition to the consumer?s statutory rights.
9.Cancellation of Orders
You have the right to cancel your order at any time up to the end of 14 working days after you receive the goods. To exercise your right of cancellation, you must give written notice to the supplier by letter, fax or email. In all instances, goods must be returned as new, with no blemish, defect or parts missing, neither must the outer manufacturer packaging show any damage or be defaced in anyway. Should the items/packaging show any damage or be incomplete and defaced in any manner a 25% fee will apply, this will automatically be deducted from the credit issued.
10.Damage, Loss in Transit
The seller does not accept any responsibility for shortages or for goods damaged in transit unless such shortages or damage are indicated on the delivery note if examined, or, if the goods have been signed for as not examined, notified within 24 hours and reported by separate notice in writing to the carriers and the Seller.
11.Force Majuere
The Seller will endeavour to give delivery at the rate or at the time specified in the contract, notwithstanding anything to the contrary expressed or implied in this contract. The Seller shall not be liable for any loss or damage which may be sustained by the Buyer through failure on the part of the Seller to deliver at the rate or the time specified in this Contract, for any loss or damage incurred by reason of Act of God, war, riots, fires, strikes, lockouts, cessation of labour, trade disputes, breakdowns , accidents, or any other cause whatsoever beyond the control of the Seller whether similar to the aforesaid or not. The Seller shall be entitled to recover all monies owing to them in respect of deliveries made , or services performed, prior to such failure.
12.Dead on Arrival (DOA)
If a product fails within the manufacturer?s DOA period, a replacement product will be offered to you; PC systems will be repaired and not replaced.
13.Return of Goods
The Company?s liability (both in contract and in tort) in respect of defects in the Goods shall be limited to the replacement of faulty items or material or the issue of credit notes in respect thereof, or the grading of a refund or such other compensatory measure as the Company at its discretion considers appropriate in the circumstances.
Such measures shall relate to only the actual faulty items or their value, and the Company shall not in any circumstances be under any liability to the Buyer in respect of indirect or consequential loss or damage or loss of profits sustained by the Buyer PROVIDED, always that these conditions do not exclude or restrict the Company?s liability for death or personal injury arising form its negligence.
A returns authorisation much first be obtained from our customer service department either by telephone or letter. Returned goods must be accompanied by a copy of the original invoice relating to their purchases.
Goods Returned must be in the original packaging and in a clean re-saleable condition. Goods returned otherwise will, at our discretion,Either be refused or a further additional restocking fee charged to cover the additional costs involved.
Goods returned for repair under warranty must be accompanied by a copy of the original invoice, or must quote the original invoice number and date of purchase. Before returning items please ring our engineers for authorisation to return items. A discussion of the problem may assist in rectifying faults before goods are returned.
It is the Buyer?s responsibility to ensure that any goods returned are properly insured. We will not be responsible for goods returned to us that are lost in transit.
This document does not in itself constitute an offer for sale. We reserve the right to vary the specification of any item, withdraw, modify or amend any item without prior notice. Prices quoted are current prices.
Prices of imported goods are subject to variances in exchange rates and in consequence prices will be those holding at the time of delivery. Please telephone to confirm current price.
14.Costumer Service
If you require any help or have questions regarding returns/exchanges or any other issue, please call us on +351 918 232 931 ( for international customers) Monday-Friday within 09:00-13:00 or 16:00-18:00 GMT time or send us an e-mail to store@utopika.net
15.Law Applicable
Every contract shall be governed in all respects by the Laws of Portugal.
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